I know things come up and plans change. If you need to cancel or reschedule your appointment, please give at least 24 hours notice whenever possible.

For late cancellations, a 50% booking fee may be required before scheduling your next appointment, depending on circumstances. This fee will be based on the service you'd like to book.

I understand that emergencies and unexpected situations happen, which is why this is handled on a case-by-case basis. The best thing you can do is communicate with me as soon as possible.

If you're running late, please let me know as soon as possible. Depending on how much appointment time we've lost, we may need to adjust your service. This can include forgoing a finished blow-dry style so I still have enough time to complete the part of your service that matters most without rushing your hair. 

And this goes both ways! I respect your time as I ask you to respect mine. If I'm running behind, you'll receive $1 off your service for every minute I'm late starting your appointment.

An appointment is considered a no-show when you don't arrive for your scheduled appointment and haven't contacted me to cancel or reschedule.

Following a no-show, a 50% booking fee may be required before scheduling another appointment, based on the service you'd like to book. No-shows are also handled on a case-by-case basis.

Even if it's last minute, please reach out if you know you aren't going to make it. Communication makes a difference.

Service prices are based on the time and products typically needed to complete each service. If we decide during your consultation that your hair needs something different than what was originally booked, I'll talk through any changes in pricing with you before we get started.

If we don't have enough time scheduled to safely complete the new plan, we may need to adjust the goal for that day or schedule an additional appointment.

You're welcome to bring someone with you, but please keep in mind that I can't guarantee that the station or chair next to mine will be available. The salon is a shared space, and another stylist may be using during your appointment.

Guests are always welcome to relax in the waiting area at the front of the salon while you're receiving your service.

If you're sick or experiencing symptoms of a contagious illness, your appointment will need to be rescheduled. Because I am immunocompromised, I cannot accommodate appointments while you're actively sick. Please reach out as soon as possible, and we'll find another time for your appointment.

Services may also need to be postponed for open wounds, significant scalp irritation, or other conditions that could make your service unsafe.